Customer Service Archives - B2B World Databases

December 6, 2023
Guest Blog

All you need to know about RevOps

Think about running a business, laying the foundation for a startup, or tasks in a multinational company. All of them work towards driving higher revenue for their business. This...

December 4, 2023
Guest Blog

Technology for a better CX

The CX technology space is rapidly growing, and this acceleration is so fast-paced that in just four years, the industry grew from $471 Bn to $641 Bn in 2022....

November 27, 2023
Guest Blog

What is Customer Experience Orchestration?

A customer’s interaction with a brand seldom commences with a mere inquiry phone call. Typically, customers first encounter the brand through advertisements, social media engagement, or even prior purchases....

November 15, 2023
Guest Blog

CRM Solutions 2023

CRM software serves as a comprehensive solution, enhancing the efficiency of sales, marketing, and customer service operations. By functioning as a centralized database, it consolidates prospect, lead, and customer...